PRIVACY POLICY

Last updated: 16.01.2024

At THELUXZONE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We collect personal information from you in a variety of ways, including when you:

Make a Purchase: When you place an order, we collect your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.
Create an Account: If you register for an account, we collect your name, email address, and password.
Subscribe to Our Newsletter: When you sign up for our newsletter, we collect your email address.
Interact with Our Website: We may collect information about your device, IP address, and browsing activity, using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and handling.
Customer Support: To communicate with you, respond to inquiries, and provide customer support.
Marketing: With your consent, we may send you promotional emails about our latest products, special offers, and updates.
Site Improvement: To analyze your interactions with our website to improve our services, products, and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, shipping orders, and providing other business services.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any incorrect or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Opt out of marketing communications by clicking the “unsubscribe” link in any email or contacting us directly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

6. Security

We take reasonable steps to protect your personal information using encryption and secure technologies. However, please note that no method of data transmission over the Internet is 100% secure.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather information about site usage. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.